Contact us

We’re here to help! No matter what your problem is, give us a call and we’ll do our best to assist you.

Customer services

Call the number below to talk to your people person about buying a policy, to renew your policy or update your details.

0861 50 60 70

Mon – Fri : 8am to 8pm
Saturday : 8am to 2pm

Claims team

You can make a claim at any time of the day. Your own claims person will get things sorted out as quickly as possible.

0861 50 60 70

Open at all times for new claim notifications

Emergency assistance

Your safety comes first. For life-threatening situations, call this number and we’ll assist you immediately.

0861 86 72 33

Open at all times

Complaints department

We want you to be happy. If you are unhappy with our service at any time,
please let us know and we'll sort it out straight away.

0861 50 60 70
Email: needsomehelp@virginmoneyinsurance.co.za

Compliance officer

Tel: +27 11 551 8000

Fax: +27 11 551 8810

Email: AIG-SACompliance@AIG.com

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