Our easy claims service means we’ll make your claim as fast and painless as possible.
Here’s how to make a car insurance claim:
Are you in a life threatening emergency? Call 0861 86 72 33 right away
Step 1: Be prepared
Where possible, have information about your policy, the place of the incident, the other car and driver at hand.
The cubby hole guide has everything you need to be prepared
Step 2: Get in touch
Call the claims team on
0861 50 60 70.
Step 3: Leave it with us
We know you’ve got better things to do so we’ll try to make your claim experience as painless as possible.
No endless paperwork and no unnecessary requests.
24/7 emergency assistance
Our 24/7 emergency team is always here for you. No matter what your problem is, give us a call and we’ll do our best to help.
If your car breaks down, we’ll take you and your passengers home, or to the nearest safe place if you’re away from home.
All the garages in our network of approved repairers are staffed by fully qualified in-house engineers. This means your car will be always handled with the best care.
Once we agree on a settlement, we’ll pay you within 3 working days.
You choose your repairer protection
You can choose who will repair your car from our list of approved, reputable repairers.
Your personal claims handler
Your own claims person will take care of your claim with minimum involvement from your side. No unnecessary requests and no endless paperwork.
Because we know your time is precious, we aim to register your claim in one call only.
Your queries are prioritised according to the attention they require, so urgent queries are fast-tracked.
24hr emergency assistance
All products come with 24/7 assistance, for your peace of mind.
Your own claims person
Get your claim sorted out easily and quickly thanks to your own claims person.
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